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Terms and Conditions of Sale

General:

These terms and conditions shall be the only terms of contract between Touch of Elegance Adore lashes and the purchaser.

Products are sold on the understanding that they will only be used for their intended purpose. Touch of Elegance Adore Lashes eyelash extensions are for professional use only and must be applied by a fully trained and certified technician.

Touch of Elegance Adore Lashes sell product and services only for the use by licensed persons in the beauty or medical industries. You, as the Buyer, certify that the products and services that you purchase from Touch of Elegance Adore Lashes will only be used by licensed persons in the beauty or medical industries.

For general public safety and to protect the brand and reputation of all those who successfully comply with Touch of Elegance Adore Lashes safety standards and practices. Touch of Elegance Adore Lashes does not guarantee certification and maintains the right to decertify individuals that the company perceives may cause harm to either individuals or the brand.

Attendance to Touch of Elegance Adore Lashes training workshops does not guarantee certification. You must be able to demonstrate to a Certified Touch of Elegance Adore Lashes instructor that you can perform the technique safely. The eyelash extension procedure requires the technician to have keen eye sight, great dexterity (particularly with the less dominant hand), attention to minute detail plus time and patience to develop the skill needed. It is our intention to provide you with the utmost professional and comprehensive training to help ensure your success.

Payment:

All payments must be complete with order. Goods will not be dispatched until payment has been received.

Should there be an error in the description or price of products in the on-line catalogue, Touch of Elegance Adore Lashes reserves the right to supply products at the correct price. You, the buyer will be notified by e-mail before any order is processed. Touch of Elegance Adore Lashes reserves the right to decline any order where there is a discrepancy in the card details.

IMPORT DUTY

If Touch of Elegance Adore Lashes accept an order of goods from our web-site for delivery outside the UK, the goods may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You, the buyer are advised to contact your local customs office for further information before placing an order. You, the buyer will be responsible for payment of any such import duties and taxes.

 

Training Work-shops

Payment must be complete and received in full to confirm a T. of. E. training work-shop booking.

A 50% cancellation fee will be incurred if you cancel within 14 days of the training date and Absolutely no refunds on training fees will be refunded after the scheduled training date for any reason.

Returning or Damaged Items:

Touch of Elegance Adore Lashes will accept returned items provided:

They are returned to us within 7 working days after dispatch, stating your name, invoice number and a full detailed reason for your return.

The items must be unopened, unused and in resalable condition. By this we mean that all packaging and/or cellophane wrapping must be fully intact. If packaging has been open or seals have been broken, the items cannot be resold and therefore will not be accepted by our Returns Department.

Should you receive a damaged item please email us, we will endeavour to make sure that any errors or damages are dealt with as quickly as possible. All goods deemed not acceptable will be returned to the sender. Any exchanged goods will incur delivery costs.

Risk and Title

From the time of delivery the products will be at Your, the buyers risk. Ownership of the products will only pass to you when all payment of sums due in respect of the products are received in full, including delivery charges.

Law and Jurisdiction

Contracts for the purchase of products through Touch of Elegance Adore Lashes website and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English Law. Any dispute or claim arising out of or in connection with such contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

In no event will Touch of Elegance Adore Lashes or its directors, officers, owners, employees, independent contractors, suppliers and licensors (Touch of Elegance Adore Lashes) be liable for any claims, demands, damages, liabilities, suits, attachments, judgments, losses, penalties, fines, settlements, expenses, incident thereto; Indirect, special, incidental, economic, consequential, exemplary or punitive damages arising out of the use or misuse of products or services sold by Touch of Elegance Adore Lashes. You, the buyer shall indemnify, defend and hold harmless Touch of Elegance Adore Lashes for all such claims and actions in each case notwithstanding the actual or alleged negligence (whether active or passive, sole or concurrent, simple or gross), strict or statutory, provided that the Touch of Elegance Adore Lashes liability will be limited to the purchase price of the product.